Privacy Policy – Table of Contents
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How 98vip Protects Your Privacy
The core pillars of our data protection
Military-Grade Encryption
All your personal information is encrypted using 256-bit SSL/TLS technology — the same level of protection used by the world's leading banks.
Your data is never sold
98vip never sells your personal information to advertisers or third parties. Your data is used solely to serve you.
Data minimization policy
We only collect information that is strictly necessary to provide our services. We never ask for data we don't need.
Access control
Your data is accessible only to authorised personnel. Every access is logged and regularly audited.
Prompt breach notification
In the event of a data breach, we will promptly notify affected users and the relevant authorities in accordance with applicable law.
Deleted After a Set Period
Your data is securely deleted once it is no longer needed. We do not retain unnecessary information for longer than required.
Who this policy applies to: This Privacy Policy applies to anyone using the 98vip website (98vip.ws), mobile app, or any related services. Continued use of the platform constitutes your agreement to this policy. To read our Terms and Conditions, please visit our Terms & Conditions View the page.
What Data We Collect
98vip collects certain personal information to provide you with our services. We only ask for what is strictly necessary — nothing more. The data we collect falls into two main categories:
a) Information you provide directly:- Registration details: Full name, mobile number, email address, and date of birth.
- Identity Verification (KYC): National ID or passport details, required only for large withdrawals or as mandated by law.
- Payment information: Mobile banking numbers (bKash, Nagad, Rocket) and bank account details — used solely for processing transactions.
- Support Contact: Information provided via chat or email for support purposes.
- Device type, operating system, and browser information.
- IP address and approximate location.
- Usage patterns on the platform — which pages you visited and for how long.
- Betting and gaming history — for account management purposes.
We never store your full bank card number or CVV. Payment details are held securely within the payment provider's system.
Data Collection Methods
98vip collects your information through the following methods:
- Direct Registration & Forms: When you open an account, update your profile, or fill out a support form.
- Automated Technologies: Platform usage data collected via cookies, web beacons, and log files.
- Payment providers: Relevant transaction details when payments are made via bKash, Nagad, or bank transfer.
- Third-Party Verification Services: Via approved services for KYC verification.
- Public Sources: A blacklist of individuals prohibited from accessing the platform to prevent fraud and money laundering.
All data is collected with your consent or as required by law. You may contact us at any time to find out what information we hold about you.
Purpose of Data Use
98vip uses your information for the purposes listed below. The legal basis for each use is specified separately:
| Purpose of Use | Description | Legal Basis |
|---|---|---|
| Account management | Registration, login, and password reset | Performance of contract |
| Payment Processing | Processing deposits and withdrawals | Performance of contract |
| Security & fraud prevention | Detecting Suspicious Activity | Legitimate Interest |
| Legal Obligations | AML, KYC & Tax Reporting | Legal Obligations |
| Service Improvement | Platform performance analytics | Legitimate Interest |
| Marketing | Notifying you of relevant offers and bonuses | Consent |
| Customer Support | Resolving issues and answering queries | Performance of contract |
You can opt out of marketing communications at any time — through your profile settings or by contacting support.
Sharing Data with Third Parties
98vip and your information does not sell or for advertising purposes. However, certain information is shared with the following parties to deliver our services:
- Payment Providers (bKash, Nagad, Rocket): Only the information necessary to complete a transaction.
- KYC & Identity Verification Services: With authorized bodies for identity verification.
- Game software providers: Limited data required to operate games (PG Soft, Pragmatic Play, Evolution Gaming).
- Law enforcement agencies: Under a court order or legal obligation.
- Auditors and regulatory bodies: As part of our licensing compliance obligations.
All third parties are contractually bound to meet 98vip's privacy standards and are not permitted to share your data with anyone else.
98vip may store data on servers outside Bangladesh. In such cases, appropriate safeguards are ensured in accordance with international data protection agreements.
Cookie & Tracking Policy
98vip uses cookies and similar technologies — small text files stored on your device — to make your experience smoother and more personalized.
| Cookie Type | Purpose | Duration | Mandatory? |
|---|---|---|---|
| Essential | Maintaining login sessions and security | Cleared at end of session | Yes |
| Functionality | Remembering your language, theme, and preferences | 1 Year | No |
| Analytics | Platform Performance Monitoring | 2 Years | No |
| Security | Fraud & Bot Detection | 30 Days | Yes |
You can manage cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.
Data Protection Measures
98vip employs multiple technical and administrative measures to keep your data secure:
- 24/7 physical security and CCTV monitoring in server rooms.
- Regular privacy training and awareness programmes for staff.
- Data backups are regularly stored in secured locations.
- Penetration testing and vulnerability scanning.
Even with the highest security in place, no one can guarantee 100% safety on the internet. Keep your password strong and never share it with anyone.
Your rights
As a 98vip user, you have the following rights regarding your personal data:
Right to Know
The right to request details of what personal information we hold about you.
Right to rectification
The right to request correction of inaccurate or outdated information.
Right to erasure
The right to request deletion of your data under certain conditions.
Right to restriction of processing
The right to request that the use of your data be restricted in certain circumstances.
Right to Data Portability
The right to receive your data in a portable format.
Right to object
The right to object to marketing or specific uses of your data.
To exercise this right, email us at support@98vip.ws or reach out via live chat. We will respond within 30 days.
Data Retention Period
98vip does not retain your data indefinitely. The retention period for each type of data is determined based on legal requirements and operational purposes:
| Data Type | Retention period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal & Audit Requirements |
| Transaction records | 7 Years | Tax & AML regulations |
| Betting History | 3 years after account closure | Dispute Resolution |
| KYC Documents | 5 years | Regulatory Obligations |
| Support contact | 2 Years | Service Quality Improvement |
| Cookies & Analytics | 2 Years | Platform Improvement |
| Marketing consent records | 3 years after consent withdrawal | Proof of Compliance |
Once the retention period expires, data is securely destroyed or anonymised so that you can no longer be identified.
Changes & contact
98vip periodically reviews and updates this Privacy Policy. At least 14 days prior You will be notified at your registered email address, and a clear notice will be posted on the platform.
Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree to the new policy, you may request that your account be closed.
Contact Us:- Data privacy email: privacy@98vip.ws
- General Support: support@98vip.ws
- Live chat: Log in to the platform (24/7 Bangla support available)
- FAQ: FAQ Page
The Bengali version of this policy is the definitive version. In the event of any dispute, the Bengali version shall prevail over any English translation.
Related Pages
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